12005 US Hwy 16, Custer, SD 57730

(605) 673-2464 blcres@goldenwest.net

Our Policies

 

MAKING A 2017 RESERVATION

 


When you call us to make a reservation for the current year, we require a deposit equal to two nights stay in advance for each site reserved. Our rates are based on a family 4 consisting of two adults and two children. If any in your party are 16 or over they are considered an adult and if any are between 5 and 15 they are considered children. Children under 5 are free. All visitors are asked to pay a $6 regular/off season fee. Please call us anytime at 1-605-673-2464 to make a reservation or fill out the make a reservation page. We are site specific and will try to make sure that the site you reserved is what you get, however we do reserve the right to change your site without prior notification if the need arises. We give discounts only for Good Sam, Over 65, Military with ID or FMCA. We also offer discounts for stays of 7 nights or longer. To receive any discount you may qualify for, you must show your card at time of check in.

PET POLICY

 


Pets are welcome at our campground as long as they don’t disturb our other guests and are not aggressive. We expect pet owners to keep control of their animals at all times, clean up after and take responsibility for any mess or damage they might do. This may mean charging a fee if a pet does damage in our campground. We do have wildlife at our campground including many rabbits and they are protected. Cats are not allowed to run free any more then dogs are. We ask that you not bring animals that are known to be aggressive or annoying to our campground. If you are bringing a pet to stay with you in a cabin, we ask that you not allow your pet on the furniture. Other people may be allergic and there will be an additional cleaning charge if we find evidence of pet hair on our furniture or beds. Smoking is not allowed in the cabins.

CANCELLATION POLICY

 


Our cancellation policy is: We require a deposit equal to two nights during all seasons. We always require 30 days advance notice for any changes or cancellations on any cabin or on all sites for the week surrounding Memorial Day, 4th of July, Sturgis Rally and Labor Day. We require 10 days in advance notice for all RV, tent and tipi sites for the rest of the season. If you give us the above stated time in advance and have to cancel your reservation, you will receive your deposit back less our $20.00 processing fee. If we are not informed, or informed in less then the required cancellation period, there will be no refund. Changes made after the above stated dates will be subject to a fee of at least $20 to your whole reserved stay. NO EARLY DEPARTURE REFUNDS !

STURGIS POLICY

 


From the Friday before the Sturgis Rally until the Monday following the Sturgis Rally we go by Rally rates. We ask for 2 days deposit in advance for any site and will still give your deposit back less $20 if we are given at least 30 days notice. If you give us less then 30 days notice you will not get a refund back. We only take reservations for the next year’s rally after the Thursday of the current year’s rally. Please call for details. Our rates during the Sturgis Rally are based on 2 adults. There will be a charge of $10 for visitors or extra people.

EARLY REFUND POLICY

 


We understand that sometimes your plans change after you have made your reservations or after you have registered for your stay at our campground. Our policy is: If you let us know at least 10 days (30 days during Rally or a Holiday period) before your arrival of your plan change we will do all we can to make the changes necessary with no additional fee. However, if it is less than 10 days (30 days during Rally or a Holiday period) before you check in a penalty may apply. Upon your arrival to our campground there will be no early departure refunds. Whatever you have reserved, you will be asked to pay for in full.

MAKING A 2018 RESERVATION

 


We require a deposit equal to two nights stay in advance for each site reserved. It is strongly suggested that you give us a call or send us an email by the end of February to confirm or cancel the reservation. We will give you one courtesy email to ask you to confirm if you haven’t contacted us by February 28th. If you cancel after confirming the reservation and you have given us the required notice, you will receive a refund of your deposit less $20. Please let us know as soon as possible if you have a change in plans. Thank you for choosing to stay with us and we look forward to hearing from you in February and welcoming you back to our campground in 2018.